Resetting Token Numbers
Tokens are only available to staff and work study users with Accounts Management admin privileges, and work study students only have access to get tokens for other students.
Individuals who need a token MUST pass Confirmation of ID Questions!!
Sign in on the Accounts Management page: accounts.adams.edu
Go to Admin > Search on the green bar.
It is easiest to find someone with their ID#. If they don't know their ID#, the second best way is by searching for their username. The only other method to find someone is by searching for their first or last name, it can only be one at once though.
If you still can't find them, it's possible you misheard how they spelled their name, but most likely they have not been admitted yet. Students who have applied must have their application accepted before an account is generated. They might also think they already have an account, but they could be referring to the account they created for the Admissions application. The online application has them create an account that is only used for this application. If a student is unable to access their Admissions application account, contact Maxine Rodriguez x7712 and she can help them.
When you have found someone, click on their blue student ID#.
You must request verification info:
Students:
Date of Birth, Major, personal phone # and email on file.
Username and Student ID# can also be used as confirmation of ID if personal phone# or personal email does not match what we have on file. Date of Birth and Major are required.
Faculty/Staff
Date of Birth, Job title, Personal phone # or email on file, and ASU ID (900#)
If they do not know their 900# they will need to contact HR to get that number as we will not give out information without this for faculty and staff.
In the top right you should see "Reset token". Clicking that will give you a token.
Resetting a token means the token expires after 8 hours.
Tokens can be used to activate accounts and reset passwords.