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If you are using Google Chrome as your browser and are running into a Google 403 error or can't sign into Blackboard, creating a Chrome profile with your ASU account can fix those issues. This also allows you to bypass needing to enter your username, password, and 2-Step Verification when signing in to systems that authenticate through Google like Gmail, Blackboard, Banner, and Workday, making logins faster.
If you still have issues logging into Blackboard, contact AITC at asaitc@adams.edu or (719) 587-7371 for Blackboard assistance.
Desktop
1. In the top right of Chrome (next to the three dots) is your profile icon. It doesn't matter what webpage you are on, this icon will always be present. Click here first.
2. A smaller window will display, listing all of your Chrome profiles if you have any others set up. Click + Add to create a new profile.
If your ASU account is already on this list, select it and a new window will open.
3. Sign in with your ASU email to finish setup. This will open a new window. Copy paste the Student Onestop page link in this window, and now you'll be able to access Blackboard and other ASU systems easier.
Creating a bookmark of the Student Onestop page will also expedite your logins. While on this page, click the three dots in the top right > Bookmarks > Bookmark this tab.
Mobile / Tablet
This Chrome profile setup tip is not available on the Blackboard app on smart devices. If you are unable to access Blackboard within their proprietary app or you want to make logins faster, you'll need to download and use the Google Chrome app.
If you don't have the Google Chrome app, download it from your app store. Upon opening the app, it will ask you to sign in with a Google account. Sign in with your student email and this will create the Chrome profile. It will ask you for a 2-Step Verification code only once.
If you have already used the Chrome app before, open a new tab and in the top right of Chrome is your profile icon. Pressing that will open your Settings. The first option will be your accounts. Make sure your ASU student account is signed in here. If not, it will give you the option to + Add Account.
Navigate to the Student Onestop page and bookmark this page by pressing the three dots in the bottom right corner, then Add to Bookmarks.
As an example, clicking Blackboard Course Access on this page will automatically sign you in to Blackboard without needing to type in your email, password, or needing to enter a 2-Step Verification code. If you have multiple Chrome profile accounts on your device, the first sign-in attempt will ask you to specify which account to use, but after specifying this once it will bypass this step afterward.
If you still receive an error message stating that "your sign-in settings don't meet your organization's 2-Step Verification policy," contact Computing Services at computingservices@adams.edu or call (719) 587-7741.
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