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How to Site
How To Site
Banner
Banner FAQ
Display Font Issue
Enlarged Print Screens in Banner
FERPA Overview
Initial Login to Banner
Printing Transcripts in Banner
Receiving and Printing Files from Banner
Transcript Request
Updating Student Address and Phone Numbers
Bookmarking Banner Link
Email
Copy Email Messages from Student Gmail to Alumni Gmail
Email Setup on Mobile Phones
Forwarding ASU Emails to a Different Account
Gmail to External Mail Client
Setting Up Google 2-Step Verification
Setting Up Google 2-Step Verification Using Security Codes
Faculty and Staff
Add a Network Printer – Windows 10
Approving Account Creation RT Tickets
ASU Google Groups
ASU Staff Email – iPhone, iPad, Android and Kindle Fire
Backing up a Computer
Boot to Safe Mode
Deleting Saved Passwords in Internet Explorer
Faculty/Staff Google account Signin
Finding Your Computer Name
Google Calendar Sync Android and iPhone
Google Drive for Desktop
Google Docs – Recovering Document
Google Groups Mass Email Notifications
Google Workspace Resources
Home and Shared Network Drives – Myfiles.adams.edu
How to Make Labels
Installing Mozilla Firefox
KeePass Password Manager
Moving Shared Drives Files to Google Shared Drives
Password Gorilla
Read-Only Files
Reconnecting Shared Network Drives
Redirecting Additional Labels to Inbox and Viewing Additional Labels
Setting a Homepage – Internet Browsers
Software Center – Install Optional Software
Telephone
Voicemail
Windows 11
Windows 11 Upgrade Instructions
Windows 10 22H2 Update Instructions
Windows Updates
Xerox Support and Supplies
Requesting Mac OS and iOS Apps
Helpdesk
Administrator Account Request
AITC and CS Support Flowchart
Bookmarks on Browsers
Google Calendar - Share with Specific Users
Google Chrome Profile Setup
Internet Definitions
KeePass
PDF Documents in Firefox
Remote Connection – ASU Remote Help Calling Card / LogMeIn Rescue
Requesting a Guest Wireless Account
Reset Student/Staff Account Password
Resetting Token Numbers
Staff Account FAQ
ASUwifi Instructions
VPN Access with OpenVPN
Instructional Technology
Adjusting Position of Screen on Smartboard
AITC Instructional Training Page
Getting Started with Classroom Technology
IT Security and Resources
RT Ticket System
Entering an RT Ticket
Managing Tickets
Student Computer Labs
View Available Computers
View All Computer Labs
Ada Lovelace Classroom Lab
Art Classroom Lab
Art Lab
Business 129 Classroom Lab
Business 130 Classroom Lab
CASA House Lab
Chemistry Lab
East Campus Classroom Lab
Geology Lab
Haynie Center Lab
Joel J. Jensen Library Lab
Library Classroom Lab
McDaniel 181 Classroom Lab
McDaniel 230 Solarium Lab
Music Classroom Lab
Student Support Services
Student Union Lab
Library Study Rooms
Lab Frequently Asked Questions (FAQ's)
Remote Access to PC Lab Computers
Printing in the Labs
Printing Stations
Specialized Software
Standard Software
Student Resources
Anti-Virus Programs
Blackboard
Blocking Pop-ups
Clearing Your Browser's Cache
Downloading ArcGIS
Finding MAC Address
Handshake
Installing Microsoft Office 365 Education
Math XL
OneStop Overview
Ordering Official Transcripts
Password Tips
Recommended Computer Standards
Requesting a Name Change
ResNet
Speech-to-Text Software
Student Accounts
Student General HowTo's
Student Labs General Information
USB Thumb Drives
Workday
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How to Site
AITC and CS Support Flowchart
This image describes the support areas covered for both AITC and Computing Services.
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