Embedded Files
Supervisors will need to know this process for hiring more faculty and staff team members.
After placing in a ticket in to get a new account created for a new faculty/staff member, as a supervisor you will need to approve this ticket before any information is sent out.
To approve the tickets please follow the instructions below:
With in the ticket find the Links section and click on Supervisor Approval needed for ------- account creation
2. This will take you to a page that has Supervisor Approval Needed on the top of the ticket.
Click on The Basics
3. This should take you to the Modify ticket #-----
Select Status drop down
4. From the drop down, please select resolved
Then select Save Changes
5. You may then either hit home or exit it out of the helpdesk.adams.edu website.
Page updated
Report abuse