Connecting to ASUwifi - SafeConnect

Basic Connection Steps

• On your device connect to the ASUwifi network.

  • Note: If you have an ASU username and password, do not connect to the ASUguest network. If you have previously connected to the ASUguest network, please "forget" the network on your device so it no longer connects. If your device has saved both the ASUwifi and ASUguest networks it may bounce between the two networks, causing repeating authentication prompts.

• Open a web browser. You should be redirected to the Safe Connect login page. If you are not redirected to the Safe Connect login page, please try to navigate to an uncached webpage, such as www.cnn.com or www.bbc.com.

• Accept the license agreement and login using your ASU account information.

• If you are using a desktop/laptop and your credentials are correct, you will be redirected to a site that will ask you to download a policy key. Download and install it. If you are using a mobile device, game console, etc. you will not need to download the policy key and you should have immediate connection.

• The policy key will check your computer for an up-to-date antivirus and current windows updates. If either of these requirements are not met, you will be notified that your device is not compliant. You will receive three warnings before your network access is restricted. Once your device is compliant, you will have unrestricted network access.

  • If you aren't able to download the policy key, make sure Automatic Windows updates are turned on and check to see if there are any optional updates or download an antivirus like Malwarebytes.