Computing Services - Entering A Work Ticket

From ASU HOWTO
Revision as of 10:57, 4 May 2009 by 72.166.192.222 (Talk)

Jump to: navigation, search
  • To enter a workorder, open a web-browser (Internet Explorer, Mozilla Firefox, etc.), and enter helpdesk.adams.edu in the address bar.
  • This will take you to a certificate error page.
Certificate Error Page
  • On the Certificate Error Page, click continue to this website in order to load the work-order system.
  • You should then get a log-in pop-up.
Log-in Pop-up
  • In the log-in pop-up, enter your work-study user name and password.
  • This will take you to the work-order main page.
  • On the main page, click: create work-order.
  • This will take you to the new work-order page. This page is where you would enter all of the work-order information (the fields with an asterisk must be filled-in in order to complete the work-order).