How to Print Screen

If you have an error that you can't explain adequately via telephone, you can take a screenshot and send it to Helpdesk via computingservices@adams.edu

How to take a screenshot of the active screen

• Be sure the error message is the active window by clicking the title bar of the window
• Press and hold Alt (next to the space bar) and press Print Screen (sometimes written as prnt scrn - on the right side of the keyboard)
• Open Microsoft Word or Paint
• Right Click the mouse and select "paste" or press ctrl+V
• Save the document
• Attach it to the email
• Send